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Service Status Notifications - How To Subscribe
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Changing Service Status Subscription Notifications
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Microsoft Software Licensing
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Do I have a choice of 32bit or 64bit versions of Office 365 to Install on Zettagrid?
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What is the difference between a SAL and processor license?
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As a Zettagrid Partner, can my customers use their Office 365 licenses on Zettagrid?
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Which Office 365 products can I install and use on Zettagrid?
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Where can I find more information about Office 365 Shared Computer Activation?
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What Operating Systems does Zettagrid support?
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How are Processors, Cores and GHz related? How do they affect Licensing?
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Can I rent other Microsoft licenses?
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Which Office 365 Subscriptions are eligible for Shared Computer Activaion?
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Will deploying to Zettagrid count towards my SCA 5 installation limit?
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Software Installation Guidelines
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Can I bring my existing Microsoft software licenses to the cloud?
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Can I license windows for my entire VDC?
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How do I deploy Microsoft 365 to my Zettagrid VMs?
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What versions of Windows can I use for Microsoft 365 on Zettagrid?
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cPanel Use
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Can I copy my own software onto the server?
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What is a processor license?
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Charity / Not for Profit Licensing Terms
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What is a Subscriber Access License (SAL)?
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As an Microsoft 365 subscriber why can't I just install Office Pro Plus myself?
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Can I bring my own VM image?
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VM License Mobility when importing to or exporting from Zettagrid
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How to use a Microsoft S.A.L
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Cancelling a network/voice service part way through a billing period?
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I've added my details for an automated debit. Why did it fail?
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Can I pay my invoice online?
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Early Termination and Contract Break Fees Explained
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What happens if I do not pay by the due date?
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How long do I have to pay my invoice?
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What payment methods do you accept?
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How can I update my payment details?
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How will I receive my invoice?
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Can I choose a non-automatic payment option?
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Where can I find my Account Number?
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What is the minimum contract length of the service?
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Cloud Services Excess Data Rates
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Payment Terms
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I've ugraded a service but have not been billed for it
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Data Ownership Policy
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Application Support
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Excel or CSV formatted invoice
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Data Sovereignty Policy
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Terms and Conditions
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Credit Card Storage Policy
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Backup Policy
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Cancelling a Cloud service
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Privacy Statement
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Can I upgrade and downgrade users?
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Do you accept purchase orders?
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How to create a VM using a Template
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Export VM into OVA/OVF
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How to Console Virtual Machine in vCloud Director
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How to create a VM using ISO
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Using Terraform with vCloud Director
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vCloud Connector API
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How to find vCloud Director Username and Password
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How to change a Storage Tier for a VM
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Assigning a Private IP to a VM
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How to create VM from OVA/OVF
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Create a VPN in a VDC
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Virtual Machine Password
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How to upload an ISO to a vDC
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How to change allocated resources for your VM
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Configure Load Balancing
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What is NSX Advanced Networking?
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VDC Dynamic Routing Tab
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Syslog Configuration
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What is the difference between Enterprise Fibre and NBN fibre?
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Can you provide redundant independent Ethernet Fibre links using different wholesale providers?
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Do you measure traffic between multiple Ethernet connections and cloud services through Zettagrid?
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Securing Remote SSH
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Do I still get charged if my VM is turned off for a period of time?
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Are your servers located in Australia?
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Server Addresses
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Linux VM - Extend Disk to Existing Partition
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How do vCPUs work in Zettagrid?
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Do automatic updates (ie Windows Updates, Linux Patches) count toward my quota?
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Upgrading RAM
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Charging for Offline or Archive VMs or VDCs
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Do you offer burstable limits on RAM and CPU?
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NBN and Mobile Broadband Network Port Restrictions
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What VM remote access tools are supported?
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Linux VM - Create Disk to New Partition
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Uploading Media / Software in Zettagrid
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How to Create Zettagrid Account
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Quick Support Card (PDF)
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Account Authorities in Zettagrid
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Will Zettagrid restore my VM from backup if I break the VM?
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Can I take a copy of the virtual server for my own backup?
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Purchasing services in the Jakarta zone
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Adding an authorised representative to your account
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Securing Remote RDP
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Do Zettagrid staff have access to my VM operating system
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Is my service guaranteed the resources (CPU, RAM, Storage) purchased?
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Resizing IaaS Subscriptions
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Who is responsible for security or OS patching my VMs?
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Supported Software Versions (VMware HW, Veeam, Zerto)
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How long does it take to build a VM?
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Platform Status Reporting
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Can I purchase additional IP addresses?
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ImageArchive Configuration
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Can you have different ImageArchive schedules in one scubscription?
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Interzone Replication - Protecting your Zettagrid VMs
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My VDC VMs are not showing in MyAccount
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Adding multiple emails to recieve invoices
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How do I enable 2-Step Authentication (2FA / MFA) on Zettagrid MyAccount?
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How to Console to a Virtual Machine
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How do I log in to MyAccount if I have lost my 2-Step Authentication (2FA) details?
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Can my MyAccount password be used to log into my VM or VDC?
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My partner discount is not showing in Online Catalog
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I am moving house, how do I move my NBN connection?
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Do I still need to pay for line rental on NBN?
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NSX Basic - Configuring Network NAT and Firewall
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VYOS Firewall Configuration
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Modifying a Linux based NIC
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What happens if my router fails?
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Dedicated link requirements with Zerto SecondSite
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Zerto Software Install Guide (SecondSite)
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DNS and IP considerations for Zerto SecondSite
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What is a Recovery Point Objective (RPO)?
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Creating VPGs and protecting VMs with Zerto SecondSite
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Journal Retention Periods
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Zerto SecondSite Key Benefits
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Why do I get Zerto disconnection reports?
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Adding new VMs to your Zerto SecondSite subscription
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Live SecondSite Failover to Zettagrid
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What is a Recovery Time Objective (RTO)?
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Bandwith sizing for SecondSite
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SecondSite Hyper-V Considerations
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What is a Zerto V.P.G?
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Why has the charged VM Licence count or Storage increased on my SecondSite Subscription?
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Performing a SecondSite DR Test
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SecondSite Quick Setup Guide
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ioSTOR : IOPS Based Storage Tiering
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How can I monitor my IOPS?
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Importing/Exporting and Seeding Data
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Resizing Existing Hard Drive Storage
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Can I change storage tiers at any time without downtime?
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Alerting in VMware Cloud Availability
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vCloud Availability Requirements and Deployment Steps for Migrations and Replications
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VCDA - Deploy Combined Appliance & Pair To Zettagrid
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VDC Backup Screen Shots
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How to access VDC Backup?
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How is VDC Backup Charged?
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Migration From ImageArchive to VDC Backup
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Comparison of VDC Backup and ImageArchive
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Storage Quota Enforcement
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Why has the charged VM count increased on my VDC Backup Subscription?
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Changing VDC Backup from Warm Archive Storage to Cool Archive Storage
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How to Enable VDC Backup
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VCCR - Undoing Failover
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Veeam On Premise Licensing
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VCCR - Failing Back to the Primary VM
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Changing Veeam Backup from Warm Archive Storage to Cool Archive Storage
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Sizing the Veeam Backup storage space in Zettagrid
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Veeam Cloud Connect Backup Client Side Configuration
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How much bandwidth is needed for Veeam Backup jobs?
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Do automatic updates (ie Windows Updates, Linux Patches) count toward my quota?
Summarize
Do automatic updates (ie Windows Updates, Linux Patches) count toward my quota?
Tahir Kulelija
Owned by
Tahir Kulelija
Last updated:
03 Dec 2020
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Yes, patches and updates for Linux and Windows will count towards your quota.
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