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Cloud External KB

Results will update as you type.

Insider Protection for Veeam Backups
VMWare RAM and Storage Overhead Allocation
Accessing Cloud Director Portal in Zettagrid
Enable SSO on a VCD
Configure Microsoft Entra ID (formerly Azure Active Directory) SAML Authentication with VMware Cloud Director
Partner Child Account Creation
Accessing Child Accounts
Vault Console (Object Storage)
Carbonite Migration and Replication
Test Internal KB Child Page
Where do I find partner collateral (price books, brochures, case studies, logos etc)
Grant Access to your Parent Partner Account
MyAccount User Roles (RBAC)
DC Two Transition FAQ
ZettaNet to Zettagrid Transition FAQ
ZettaNet to Zettagrid MyAccount Transition
VMware Cloud Director 10.5.x + Changes
Downloading an Invoice
Virtual Server DNS and Gateway Addresses
Interzone Replication - Protecting your Zettagrid VMs
Changing Service Status Subscription Notifications
Early Termination and Contract Break Fees Explained
Virtual Data Centre First Steps
How do I access VMware Cloud Availability (VCDA) in Zettagrid?
vCloud Availability (VCDA) Configuration Guide
Zerto ZVM Win v9.7 to Linux Appliance v10
Account Authorisation
Customer Single Sign On (SSO)
Remote Assistance Tools
SecondSite Zerto Hyper-V to VMware DR Replication
How to upload an ISO to a vDC
How to reset the vCloud Director Password
Export VM into OVA/OVF
How to create a VM using ISO
How to create a VM using a Template
Assigning a Private IP to a VM
How to change a Storage Tier for a VM
How to Console Virtual Machine in vCloud Director
How to change allocated resources for your VM
Virtual Machine Password
Where are your servers located?
Cancelling a Cloud service
Do you accept purchase orders?
What is the difference between Enterprise Fibre and NBN fibre?
What is a processor license?
Application Support
As an Microsoft 365 subscriber why can't I just install Office Pro Plus myself?
What versions of Windows can I use for Microsoft 365 on Zettagrid?
Excel or CSV formatted invoice
Software Installation Guidelines
How long do I have to pay my invoice?
How to use a Microsoft S.A.L
Resizing IaaS Subscriptions
Where can I find my Account Number?
Can I license windows for my entire VDC?
Do you measure traffic between multiple Ethernet connections and cloud services through Zettagrid?
VM License Mobility when importing to or exporting from Zettagrid
Can I copy my own software onto the server?
Can I bring my own VM image?
Backup Policy
What payment methods do you accept?
What is the minimum contract length of the service?
Service Status Notifications - How To Subscribe
VMware Cloud Director Local MCP Server
Cloud Services Excess Data Rates
Cancelling a network/voice service part way through a billing period?
How do I deploy Microsoft 365 to my Zettagrid VMs?
Moving VMs between Zettagrid VDCs
Modern Slavery Policy
VoIP Fraud Alert
Australian Telecommunications Customer Service Guarantee
Payment Assistance (Australia)
Dispute Escalation Process
Hardware Warranties
Spend Management Tools
Fair Use Policy
Service Usage and Usage Estimates
Phone Number Porting Terms and Conditions
If I have issues with my internal cabling, whose responsibility is this?
I'm moving over to Zettagrid, do I have to cancel my NBN service with my current ISP?
VCCR - Provider Side Remote Portal

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Where are your servers located?

Updated 15 Jan 2026

Where are your servers located?

We have availability zones in many countries. Refer to our Availability Zones.

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