Network External KB

All content
Space settings

Results will update as you type.

•
What is the address of my hosting control panel?
•
What file types can cPanel Web Hosting support?
•
How do I upload files to my website?
•
Can I run scripts and databases on Standard Hosting?
•
Can I receive Fax over VoIP?
•
What are the VoIP call rates?
•
What is VoIP?
•
Does Zettagrid offer VoIP services?
•
Can a VoIP service be hacked?
•
I need a Secure Certificate (SSL) for my website. How do I get one?
•
What is Domain Management?
•
Are domain registrations or SSL Certificates refundable?
•
I want to transfer my existing domain to Zettagrid, how can I do this?
•
What is domain registration?
•
Domain Name Servers (DNS)
•
Zettagrid provides my Domain Management, where do administer this from?
•
I've received an email from domains@zetta.net.au asking if I want to renew my domain. What do I do?
•
What is a wildcard certificate?
•
I need my Domain Password (EPP Code). How do I get it?
•
What is an email alias and can I have one?
•
Email Setup Guide - iPad and iPhone
•
What is Secure POP (POPS) and Secure IMAP (IMAPS)?
•
Can I access my email through your website?
•
Email Setup Guide - Outlook for Office 365 / 2016 for PC
•
How do I connect to my email that is hosted by Zettagrid?
•
I can't send email using Zettagrid's outgoing mail server. I get a 'mail relay' error.
•
Phishing and Fraudulent Emails
•
Email Setup Guide - Apple Mail
•
Email Setup Guides
•
Can I get more storage space for my email account?
•
How can I add a new email account to Outlook?
•
How do I request an additional email account alias?
•
I'm unable to connect to the email server
•
Webmail and Email Scams - What to look for
•
I'm unable to connect to the Zettagrid email server using a secure connection.
•
How do I display all email within my mailbox in Webmail?
•
My Mailbox is full. What do I do and how do I check each folder size?
•
I use a different email program. Where can I find my settings?
•
What is the difference between POP3 and IMAP?
•
What are the Email Server Settings?
•
How many IPs do you provide with this service?
•
What is the target availability for this product?
•
How much faster is this product than DSL or NBN?
•
What is the difference between Midband Lite 4-wire, 6-wire, 8-wire services?
•
Are there different types of Midband Ethernet?
•
Can I put voice over this service?
•
Can I get higher speeds than 10Mbps?
•
Can you provide a point to point service without internet?
•
What are the features of Midband Ethernet?
•
What is the lead time for installation?
•
What kind of router is required?
•
Can I get a better signal with an antenna?
•
What connection speeds can I expect with Mobile Broadband?
•
Do you have your own Mobile towers?
•
Do I get notified when I exceed my usage?
•
How do I change my Mobile Broadband plan?
•
My Mobile broadband service is slow
•
What is the SP Code?
•
Can I set a Reverse DNS entry on my assigned Static IP Address?
•
What does HSDPA mean?
•
Where can I view my Mobile Broadband service usage?
•
Is there a shaping plan instead of an excess based plan?
•
Are uploads counted towards my usage?
•
What happens if I lose my SIM or modem?
•
I don't get any signal
•
Can I use my own modem with the Mobile Broadband service?
•
Can I use the Mobile Broadband service for SMS and calls?
•
Do you block any ports on the Mobile Broadband service?
•
Can I connect to VPN using the Mobile Broadband service?
•
What are the specifications of the Modem that you provide for your Mobile Broadband service?
•
Can I get a replacement SIM or Modem?
•
Can I add a data pack to my Mobile Broadband service?
•
When will the Mobile Broadband plan change take effect?
•
What is your APN code?
•
Do you provide insurance against lost or stolen equipment?
•
Can I bring my own SIM card?
•
Can I get a Static IP Address for my Mobile Broadband service?
•
How do I connect the device to the internet (Huawei E8372)?
•
What equipment and software do I need?
•
How do I get billed for my excess charges?
•
Can I use the Mobile Broadband service overseas?
•
Should I cancel My ADSL / NBN service and just use Mobile Broadband?
•
When does my monthly quota reset?
•
Where can I see when I upgraded or downgraded my service?
•
How to Check Virtual Machine Performance / Metrics
•
What do I need to do to prepare for the NBN?
•
What are the factors that can affect my connection speeds?
•
Do I have to move to the NBN?
•
Where can I view my NBN service usage?
•
I have a Medical Alarm. Will it work with NBN?
•
Will my ADSL2+ modem work with the NBN?
•
Can I have a Static IP address on my NBN service?
•
What is the Peak and OffPeak Schedule?
•
I am experiencing slow internet, could I be shaped?
•
Can I purchase an NBN plan without a phone service?
•
What modems / routers do you recommend?
•
I have a Back To Base alarm. Will it work with NBN?
•
How do I find out if NBN is available in my area?
•
Can I move my current Telephone Number to the NBN?
•
Can I keep my old DSL broadband and new NBN service at the same time?
•
What is Fibre To The Curb (FTTC)?
•
How do I connect to the NBN?
•
What is Fibre To The Premises (FTTP)?
•
Does my unused qouta rollover to the next month?
•
What is the National Broadband Network (NBN)?
•
Cancel my Internet service or Account?
•
Do I need to be home for the NBN installation?
•
What is Anytime data quota?
•
What is Fixed Wireless?
•
Can I get the NBN equipment installed in a specific place in my house?
•
Do you count uploads towards my usage?
•
Are there any excess charges with your NBN service?
•
Can I buy more Data to get unshaped?
•
When do I get shaped?
•
When do I get unshaped?
•
How quickly can I get connected to the NBN?
•
What is Hybrid Fibre Coaxial (HFC)?
•
What is Fibre To The Node (FTTN)?
•
Is the internet quota allocated to my service counted in both directions?
•
Configuring a Network using the vCloud Director Portal
•
Changing reverse DNS (PTR) record of your Zettagrid IP address
•
Can I use all my consulting hours in the first month?
•
What happens if I need feature required on a different plan?
•
What is the cost if I fail to return the router or it gets lost, broken or stolen?
•
What is the portal login to view my statistics?
•
Do you support connecting a site to site VPN to an office that is not covered under a network plan?
•
Do I own the router at the end of the contract?
•
The vulnerability scan shows that there are issues, who fixes these?
•
I've ugpgraded my internet, can I upgrade to a different router mid contract?
•
How often can I make firewall changes/shaping/ QoS requests
•
Do you provide onsite services?
•
Can I upgrade my plan mid contract?
•
Can I temporarily upgrade my Network Management Plan?
•
Can I have no contract or a shorter 12 month contract for the network management service?
•
Can I downgrade my plan mid contract?
•
Can I downgrade the number of network and end user devices during the contract?
•
What is the SLA on network configuration for LAN devices?
•
What is the SLA on responses to firewall changes?
•
Will you manage network infrastructure that you did not supply?
•
Does this protect me against viruses, phishing attacks etc?
•
If I get hacked, what will your responsibility be?
•
How often will I receive the consolidated service report?
•
Can I add a 4G backup internet service later on?
•
What happens if I cancel my Network Management contract early?
•
Can I make changes to the router settings myself?
•
Financial Hardship Policy
•
Can I get a higher Service Level Guarantee?
•
Where can I find your Terms and Conditions?
•
What is a Service Guarantee or a Service Level Agreement (SLA)?
•
How do I make a claim under the Service Guarantee?
•
Where can I find more details information about the SLAs?
•
Typical Broadband Modem / Router Settings
•
Broadband Equipment Setup Guides

Pages Manager

Network External KB

/

Can I use the Mobile Broadband service overseas?

Can I use the Mobile Broadband service overseas?

Owned by Tahir Kulelija

Last updated: 03 Dec 2020

1 min read

Loading data...

No, international roaming is not available with this service.

{"serverDuration": 52, "requestCorrelationId": "570dcd08f07b44dd85fb82e0731ec93e"}