Cancel my Internet service or Account?

You can close your service or account by completing the Close Your Service or Account form. This for is applicable to:

  • NBN
  • 4G Mobile Broadband
  • Colocation
  • Ethernet/Dark Fibre/MPLS
  • Web Hosting/DNS/SSL/Email
  • Voice (Teams Trunks, SIP Trunk, Cloud PBX)

You will be able to request cancellation for next business day or at the end of the 30 day notification period.

To close a cloud service visit Cancelleing a Cloud Service.