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Network External KB

Results will update as you type.

How can I add a new email account to Outlook?
How do I request an additional email account alias?
I'm unable to connect to the email server
Webmail and Email Scams - What to look for
I'm unable to connect to the Zettagrid email server using a secure connection.
How do I display all email within my mailbox in Webmail?
My Mailbox is full. What do I do and how do I check each folder size?
I use a different email program. Where can I find my settings?
What is the difference between POP3 and IMAP?
What are the Email Server Settings?
How many IPs do you provide with this service?
What is the target availability for this product?
How much faster is this product than DSL or NBN?
Can I put voice over this service?
Can I get higher speeds than 10Mbps?
Can you provide a point to point service without internet?
What is the lead time for installation?
What kind of router is required?
Can I get a better signal with an antenna?
What connection speeds can I expect with Mobile Broadband?
Do you have your own Mobile towers?
Do I get notified when I exceed my usage?
How do I change my Mobile Broadband plan?
My Mobile broadband service is slow
What is the SP Code?
Can I set a Reverse DNS entry on my assigned Static IP Address?
What does HSDPA mean?
Where can I view my Mobile Broadband service usage?
Is there a shaping plan instead of an excess based plan?
Are uploads counted towards my usage?
What happens if I lose my SIM or modem?
I don't get any signal
Can I use my own modem with the Mobile Broadband service?
Can I use the Mobile Broadband service for SMS and calls?
Do you block any ports on the Mobile Broadband service?
Can I connect to VPN using the Mobile Broadband service?
What are the specifications of the Modem that you provide for your Mobile Broadband service?
Can I get a replacement SIM or Modem?
Can I add a data pack to my Mobile Broadband service?
When will the Mobile Broadband plan change take effect?
What is your APN code?
Do you provide insurance against lost or stolen equipment?
Can I bring my own SIM card?
Can I get a Static IP Address for my Mobile Broadband service?
How do I connect the device to the internet (Huawei E8372)?
What equipment and software do I need?
How do I get billed for my excess charges?
Can I use the Mobile Broadband service overseas?
Should I cancel My NBN service and just use Mobile Broadband?
When does my monthly quota reset?
Where can I see when I upgraded or downgraded my service?
How to Check Virtual Machine Performance / Metrics
What do I need to do to prepare for the NBN?
What are the factors that can affect my connection speeds?
Do I have to move to the NBN?
Where can I view my NBN service usage?
I have a Medical Alarm. Will it work with NBN?
Can I have a Static IP address on my NBN service?
What is the Peak and OffPeak Schedule?
I am experiencing slow internet, could I be shaped?
Can I purchase an NBN plan without a phone service?
What modems / routers do you recommend?
I have a Back To Base alarm. Will it work with NBN?
How do I find out if NBN is available in my area?
Can I move my current Telephone Number to the NBN?
Can I keep my old DSL broadband and new NBN service at the same time?
What is Fibre To The Curb (FTTC)?
How do I connect to the NBN?
What is Fibre To The Premises (FTTP)?
Does my unused qouta rollover to the next month?
What is the National Broadband Network (NBN)?
Cancel my Internet service or Account?
Do I need to be home for the NBN installation?
What is Anytime data quota?
What is Fixed Wireless?
Can I get the NBN equipment installed in a specific place in my house?
Do you count uploads towards my usage?
Are there any excess charges with your NBN service?
Can I buy more Data to get unshaped?
When do I get shaped?
When do I get unshaped?

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What is your APN code?

What is your APN code?

13 May 2022

If you are setting up your own device you will be required to enter an APN code. The APN code is all lower case: splns357

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