Network External KB

All content
Space settings

Results will update as you type.

•
My ADSL is not working and the Link/CD/Sync light is not turned on on the modem
•
If I have issues with my internal cabling, whose responsibility is this?
•
Do I have to cancel my internet account with my current ISP?
•
I need help with setting up my modem/router
•
I am moving house, how do I move my ADSL connection?
•
My internet is slow or does not work, what steps can I take before calling Support?
•
How much does it cost to change my NBN plan?
•
My ADSL service keeps dropping out. What could it be?
•
My ADSL service is very slow, what could be causing it?
•
How do I close a service or account?
•
Can I use Zettagrid and a different VoIP provider?
•
The Ethernet / LAN light is not on or is Red on my modem and I am unable to browse the internet.
•
For Colocation, who is responsible for maintaining my equipment once installed in the DC?
•
Can you provide 16Amp, 20Amp and 32Amp Power feeds?
•
Will I be automatically notified in the event of a data centre emergency, like primary power loss?
•
Can I get more space later on if I need to?
•
Can I get a separate lockable space if I have less than a full rack?
•
What temperature is the data centre maintained at?
•
Is the security of the data centres monitored 24×7?
•
How much does a cross connect cost?
•
If I need equipment replaced under onsite warranty (DELL, Cisco). What are the steps?
•
Is there any special testing required before installation into the data centre?
•
Where can I find a summary of the data centre information?
•
Do you have a preference for brands or models of equipment to colocate?
•
What is the lead time for installation of my equipment?
•
What happens if the primary power or cooling is lost to the data centre?
•
How much does excess data cost?
•
Can I tour the data centre before proceeding to order?
•
Do you offer a remote hands service?
•
What does the induction involve?
•
I have lost my swipe card to access the data centre, how do I get a new one?
•
What is the maximum power consumption available in a whole rack?
•
Do you permit connections from other carriers?
•
Why do you ask for the amps (power) of the equipment prior to arranging an installation date?
•
Are you able to supply equipment to me on a leased basis?
•
Can you provide 3-Phase power?
•
If I have an emergency and need to go to the data centre in the next 24 hours. What should I do?
•
I am installing blade servers, what advice do you have?
•
What is the process to install or remove equipment in the data centre?
•
Do you provide shelves?
•
Does Zettagrid insure my equipment when in the DC?
•
What kind of racks do you use?
•
Do you accept tower servers (i.e. ATX Cases) and desktops in the DC?
•
How long do I get to setup a rack?
•
Why is the SLA lower for single PSU (power supply unit) equipped equipment?
•
Can I get into the data centre 24×7 unescorted?
•
What is the address of my hosting control panel?
•
What file types can cPanel Web Hosting support?
•
How do I upload files to my website?
•
Can I run scripts and databases on Standard Hosting?
•
Can I receive Fax over VoIP?
•
What are the VoIP call rates?
•
What is VoIP?
•
Does Zettagrid offer VoIP services?
•
Can a VoIP service be hacked?
•
I need a Secure Certificate (SSL) for my website. How do I get one?
•
What is Domain Management?
•
Are domain registrations or SSL Certificates refundable?
•
I want to transfer my existing domain to Zettagrid, how can I do this?
•
What is domain registration?
•
Domain Name Servers (DNS)
•
Zettagrid provides my Domain Management, where do administer this from?
•
I've received an email from domains@zetta.net.au asking if I want to renew my domain. What do I do?
•
What is a wildcard certificate?
•
I need my Domain Password (EPP Code). How do I get it?
•
What is an email alias and can I have one?
•
Email Setup Guide - iPad and iPhone
•
What is Secure POP (POPS) and Secure IMAP (IMAPS)?
•
Can I access my email through your website?
•
Email Setup Guide - Outlook for Office 365 / 2016 for PC
•
How do I connect to my email that is hosted by Zettagrid?
•
I can't send email using Zettagrid's outgoing mail server. I get a 'mail relay' error.
•
Phishing and Fraudulent Emails
•
Email Setup Guide - Apple Mail
•
Email Setup Guides
•
Can I get more storage space for my email account?
•
How can I add a new email account to Outlook?
•
How do I request an additional email account alias?
•
I'm unable to connect to the email server
•
Webmail and Email Scams - What to look for
•
I'm unable to connect to the Zettagrid email server using a secure connection.
•
How do I display all email within my mailbox in Webmail?
•
My Mailbox is full. What do I do and how do I check each folder size?
•
I use a different email program. Where can I find my settings?
•
What is the difference between POP3 and IMAP?
•
What are the Email Server Settings?
•
How many IPs do you provide with this service?
•
What is the target availability for this product?
•
How much faster is this product than DSL or NBN?
•
What is the difference between Midband Lite 4-wire, 6-wire, 8-wire services?
•
Are there different types of Midband Ethernet?
•
Can I put voice over this service?
•
Can I get higher speeds than 10Mbps?
•
Can you provide a point to point service without internet?
•
What are the features of Midband Ethernet?
•
What is the lead time for installation?
•
What kind of router is required?
•
Can I get a better signal with an antenna?
•
What connection speeds can I expect with Mobile Broadband?
•
Do you have your own Mobile towers?
•
Do I get notified when I exceed my usage?
•
How do I change my Mobile Broadband plan?
•
My Mobile broadband service is slow
•
What is the SP Code?
•
Can I set a Reverse DNS entry on my assigned Static IP Address?
•
What does HSDPA mean?
•
Where can I view my Mobile Broadband service usage?
•
Is there a shaping plan instead of an excess based plan?
•
Are uploads counted towards my usage?
•
What happens if I lose my SIM or modem?
•
I don't get any signal
•
Can I use my own modem with the Mobile Broadband service?
•
Can I use the Mobile Broadband service for SMS and calls?
•
Do you block any ports on the Mobile Broadband service?
•
Can I connect to VPN using the Mobile Broadband service?
•
What are the specifications of the Modem that you provide for your Mobile Broadband service?
•
Can I get a replacement SIM or Modem?
•
Can I add a data pack to my Mobile Broadband service?
•
When will the Mobile Broadband plan change take effect?
•
What is your APN code?
•
Do you provide insurance against lost or stolen equipment?
•
Can I bring my own SIM card?
•
Can I get a Static IP Address for my Mobile Broadband service?
•
How do I connect the device to the internet (Huawei E8372)?
•
What equipment and software do I need?
•
How do I get billed for my excess charges?
•
Can I use the Mobile Broadband service overseas?
•
Should I cancel My ADSL / NBN service and just use Mobile Broadband?
•
When does my monthly quota reset?
•
Where can I see when I upgraded or downgraded my service?
•
How to Check Virtual Machine Performance / Metrics
•
What do I need to do to prepare for the NBN?
•
What are the factors that can affect my connection speeds?
•
Do I have to move to the NBN?
•
Where can I view my NBN service usage?
•
I have a Medical Alarm. Will it work with NBN?
•
Will my ADSL2+ modem work with the NBN?
•
Can I have a Static IP address on my NBN service?
•
What is the Peak and OffPeak Schedule?
•
I am experiencing slow internet, could I be shaped?
•
Can I purchase an NBN plan without a phone service?
•
What modems / routers do you recommend?
•
I have a Back To Base alarm. Will it work with NBN?
•
How do I find out if NBN is available in my area?
•
Can I move my current Telephone Number to the NBN?
•
Can I keep my old DSL broadband and new NBN service at the same time?
•
What is Fibre To The Curb (FTTC)?
•
How do I connect to the NBN?
•
What is Fibre To The Premises (FTTP)?
•
Does my unused qouta rollover to the next month?
•
What is the National Broadband Network (NBN)?
•
Cancel my Internet service or Account?
•
Do I need to be home for the NBN installation?
•
What is Anytime data quota?
•
What is Fixed Wireless?

Pages Manager

Network External KB

/

Email Setup Guides

Email Setup Guides

Owned by Tahir Kulelija

Last updated: 21 May 2024 by Nicholas Power

1 min read

Loading data...

Email Server Settings
Apple iPhone/iPad
Apple Mail 16.x
Microsoft Outlook Express (PDF)
Microsoft Outlook 2010 (PDF)

You can also access your email via the Webmail portal.

{"serverDuration": 134, "requestCorrelationId": "4bb2439214ca4c05985f8270281d1467"}