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Standard MyAccount users have access to all the functions in MyAccount. MyAccount users can have different roles controlling which information they can view and which actions they can perform in MyAccount. Assign roles to users on your account to restrict their access to specific functions and pages.

Editing Roles With MyAccount

Standard MyAccount users are able to assign and edit roles to other users on the account. Choose “Profile” then “Users” from the menu in MyAccount to manage users.

Alternatively, you can send a request to support@zettagrid.com with the user details and desired role.

Role Access Overview

Role ⭢

⭣ Access

Standard MyAccount User

Finance

End Customer (see note)

Technical Administrator

Technical User

Read Only

Edit Account Details

✅

✅

Manage Subscriptions

✅

✅ *

✅

✅

Resize & Cancel Subscriptions

✅

✅ *

✅

Order Subscriptions

✅

✅ *

✅

View Invoices & Payment Details

✅

✅

✅

Pay Invoices

✅

✅

Edit Payment Details

✅

✅

View Partner Details

✅

✅

✅

✅

✅

Edit Partner Details

✅

✅

Manage MyAccount Users

✅

View Account Level Event Log

✅

✅

View Subscription Level Event Log

✅

✅

✅

✅

✅

Note: The “End Customer” role is intended for partner-operated accounts where the End Customer can do basic management of subscriptions. The “End Customer” only sees RRP pricing, not partner pricing including partner discounts.

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