We can upload customer requested image files for both VDC and VPS services.
Important notes below:
- Customers with a VDC can upload Images themselves through vCloud Director into their catalogue, they will need adequate storage space to accommodate the Image.
- Customers with a VPS will need to email support@zettagrid.id to have the Image uploaded to the data-store and mounted to the VPS. Make sure once the customer has finished to delete the image from our server.
- Images must be a .ISO extension. .WMI and other extensions are not supported.
- We will not allow desktop variants of any OS, if these VMs are found they will be deleted without prior warning.
- Microsoft Images need to be our Images for licensing purposes. Microsoft products that are EOL (End Of Life) are not supported and we cannot provide Images or licenses.
- Linux distributions can be supplied by us but is limited to what is already in the data-store, If a customer wants a specific distro/version they can provide a link and we will import to their catalogue.
- For Client Integration Plugin issues refer customer to the known fix: https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2150215