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Zettagrid supports 2-Step Authentication (aka 2 Factor Authentication).  Once enabled you will need to enter a code in addition to your password when logging in to MyAccount.

To enable 2-Step Authentication:

  1. Log in to MyAccount
  2. Choose "Profile" then "Security" from the top menu, select the Security tab
  3. Click "Enable" in the 2-Step Authentication section and follow the instructions provided to setup, test, and enable 2-Step Authentication.

You will need to install Google Authenticator or another TOTP compatible application to store your secret key and generate codes.

You can also disable 2-Step Authentication in the Security tab of My Profile if you wish to revert to password-only authentication.  If you wish to change your 2-Step Authentication Secret Key, simply disable and re-enable via MyAccount.

If you lose your 2-Step Authentication details please contact our support team ( support.zettagrid.com) to disable it for you.


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