Partners often want to be able to manage customers in separate accounts to simplfiy billing and management. You can create a new Child account (aka Customer) from your main partner account.
Login to main (parent) partner account via https://account.zettagrid.com/
If you do not know which is your main partner account contact support for your account manager.
Username/Password: Contact your partner admin for an account or email support@zettagrid.com to create a new login for this account.
From the menu select Profile -> Partner Program
From the "Create Child Partner Account" section, click "Create Account" button.
A Windows is displayed. Enter the Customer name in the “Account Suffix”. All invoices will show this information. [OPTIONAL] You can also create an additional user and email notification address for this account.
Confirmation is displayed.
The new child account is now created with the format [Your partner name] [Customer Suffix]" and has the same notification email and street address as your parent account.
If you have created an [OPTIONAL] additional user this will also receive the notification emails.
Discount and payment terms are not set immediately. Our Operations centre need to configure these manually, which will occur within 1 business day. Call us if you would like to expedite this process.
If you log into the new child (customer sub-account) you can check if you still have "Requested" discount and Terms under the partner program page. These will disappear once your correct discount and terms are set.
