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You can access vCloud from MyAccount or directly via the vCloud director Portal URL for your availability zone.

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Accessing Cloud Director Portal from MyAccount

  1. Log in to MyAccount:

  2. Click “My Services” in top menu

  3. Click the Service ID of your Virtual Data Centre subscription (or VDC Backup).

  4. View the username in the “Cloud Director” and/or click the clipboard icon to copy the username to your clipboard.

  5. If you don’t know your Cloud Director password, you can reset it by clicking the “Manage” button and then “Reset Cloud Director Password”

  6. Click the “Manage” button and choose “Login to Cloud Director”

  7. A new tab will open with the Cloud director portal for your availability Zone.

  8. Select a Data Centre or a menu option to see the information you require.

Accessing Cloud Director Portal directly

If you want to access the Cloud Director portal directly you can do so as below by gathering the required information and visiting the Cloud Director Portal URL for your zone.

Preparation

  1. Obtain your

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  1. Cloud Director username. You can get this from MyAccount as described above or by contacting Zettagrid support and authenticating yourself. It will normally by in the form “cloud123456”

  2. Obtain your

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  1. Cloud Director organisation name. You can see your vCloud organisation ID in the URL when you click “Login to

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  1. Cloud Director” as described above or you can contact Zettagrid support. This is usually “Org_” followed by your

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  1. Cloud Director username - e.g. “Org_cloud1213456”.

Access

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Cloud Director Portal

  1. Make sure you have your

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  1. Cloud Director organisation ID, username, and password.

  2. Browse to the

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  1. Cloud Director Portal URL for your zone as per the list below.

  2. Enter your Cloud Director Organisation ID when prompted.

  3. Enter your Cloud Director Username and Password.

  4. Select a Data Centre or a menu option to see the information you require.

    • For VDC Backup or

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Cloud Director Portal URL

Availability Zone

URL

Perth

Adelaide

https://mycloud.

per

ade.zettagrid.com/

Sydney

Brisbane

https://mycloud.

syd

bri.zettagrid.com/

Darwin

TBC

Melbourne

https://mycloud.mel.zettagrid.com/

Adelaide

Perth

https://mycloud.

ade

per.zettagrid.com/

Brisbane

Sydney

https://mycloud.

bri

syd.zettagrid.com/

Jakarta

https://mycloud-jkt.zettagrid.id/

Cibitung

https://mycloud-cbt.zettagrid.id

/

Singapore

https:

/

/mycloud.sgp.zettagrid.com/

Alternative Method

Alternatively you can copy and/or bookmark the URL including your Organisation ID when you click “Login to vCloud Director” as described above. This URL should be of the form “…/tenant/{organisationID}”. Using this URL will pre-populate your Organisation ID and you can skip to Step 4 above in Access vCloud Cloud Director Portal.