During the migration process your Virtual Datacenter will obtain a new internal identifier from VCloud Director. As a result, VM restores will require the disk restore process for backups created prior to migration.

• You cannot run ‘Restore VM’ from a restore point which had been created before the migration to NSX-T. You will need to use the ‘Disk Restore’ process via ‘Virtual Disks’ from the top-menu or raise a ticket with Zettagrid if you have concerns and we will assist with the process if required.

• New restore points after the migration can be restored as per the normal ‘Restore VM’ process.

Detailed example

Before the migration to NSX-T we have 2 restore points for the VM with name ‘VM001’, created by JOB with name my_backup

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Existed backup Job

After the migration to NSX-T, if you try to ‘Restore VM’ from those restore points which had been created before migration to NSX-T. You will be faced with the following error.

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Error example

To work around this error you can use Disk Level restore for early created restore points. Select ‘Virtual Disks' on the top menu.

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Disk level restore example

NOTE: Each restore point created after the NSX-T migration will operate correctly again with the ‘Restore VM’ process and the VM restoration will work as expected.

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Successfully restore