Insider Protection for Veeam Backups

Owned by Nicholas Power
Last updated: 12 Jan 2024 by Keith Williams
2 min read

Overview

Veeam Insider Protection adds a "recycle bin" to your Veeam Backups (VCCB) where deleted backups are stored for a specified number of days to protect against accidental or malicious deletion of backups. 

Prerequisite Products

You must has one of the following subscriptions to take advantage of this feature:

Veeam Cloud Connect Backup (aka Veeam Backup)

Pricing

  • Insider Protection is charged on storage allocation only. The minimum storage is 1TB. Additional storage is purchased in 1TB Blocks (Cool Archive Storage Rates)

  • The Zettagrid system will automatically audit usage over time and increase the allocated storage if you use more that you are allocated

  • Restorations are manual and do incur a fee of $300 AUD/SGD ex GST per restore job

Backup Restoration

The service is designed to protect against accidental or malicious deletion, therefore customers cannot perform restorations themselves. Contact support@zettagrid.com with the VCCB subscription they want to restore. Each restore job is a manual task by a Zettagrid administrator and does incur a fee.

Ordering

This service is able to be purchased online via MyAccount. View your VCCB subscription in MyAccount, choose “resize” from the Manage menu and select the retention days and Insider Protection storage amount. Insider protection will be enabled and protecting your backups within seconds.

Alternatively you can order via your Account Manager or if you need more information, send an email to support@zettagrid.com with the VCCB Subscription ID you want to protect and how much storage you require.

Further Resources

https://helpcenter.veeam.com/docs/backup/cloud/cloud_connect_bin.html?ver=100

FAQ

Can multiple VCCB subscriptions be protected by one Insider Protection service?

Insider Protection is an “Addon” for a VCCB service. As a result, you need to purchase Insider Protection for each of your VCCB subscriptions.

Can I purchase Insider Protection for only a select number of VCCB services?

Yes, if you have 3 VCCB services and only want to protect 1 service, you can enable Insider Protection for only that 1 VCCB service.

How can I estimate how much Insider Protection storage I require?

Zettagrid Partners can use the Partner Price Book - Veeam Insider Protection Estimation Calculator. Direct customers can contact their Account Manager or support@zettagrid.com

How do I disable insider protection?

If a Veeam Backup subscription has Insider Protection enabled, then we do not allow customers to disable Insider Protection, reduce the retention days, or cancel the Veeam Backup subscription automatically via the website. If this was allowed then it would allow an attacker to remove the protection provided by Insider Protection.

To disable, reduce retention or cancel, customers must contact Zettagrid Service Desk by phone or email to request the change. After verifying the request, Zettagrid staff will make the change.

MyAccount shows options and information under the manage menu and resize page explaining the process with options to email a request to service desk.