Incorrect Caller ID on Business Phone Numbers
Is your phone number showing the wrong Caller ID or marked as Spam?
You’re not alone. Many Android devices use third-party caller ID services that can mistakenly label legitimate numbers as spam or display incorrect business names. Fortunately, you can take action to correct or remove your caller ID information.
Why Does This Happen?
Caller ID data on Android devices often comes from third-party apps like Truecaller and Hiya. While these tools are helpful for blocking spam, they sometimes misidentify or mislabel business numbers.
How to Remove or Update Your Caller ID
Truecaller
Remove Caller ID (Free)
Go to Truecaller Unlisting.
Follow the instructions to remove your number.
Update Caller ID (May Incur a Fee)
Use the same Truecaller Unlisting page.
Submit a request to update your business name or caller ID information.
Hiya
Visit Hiya Support.
Fill out the form to request an update or removal of your caller ID information.
What Next
You’ll usually receive a confirmation email after submitting your request. Further updates can take up to a week to be received. You may also need to verify ownership of the number by sending an email from your business domain.
Apple Users
Apple Business Connect is a free platform from Apple that lets businesses manage how they appear across Apple services like Maps, Siri, and Wallet. With millions of users relying on Apple devices to find local businesses, having accurate and up-to-date information is critical.
Through the platform, businesses can claim their listing, update key details like hours and contact info, upload photos, promote offers, and even track how customers engage with their listing. It’s easy to set up and gives businesses more control over their digital presence—right where customers are already searching.
To get started, visit Apple Business Connect and sign in with an Apple ID to claim and manage a business profile.