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General

What

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We have decided it is time to simplify our message and consolidate to one single brand, Zettagrid.

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has occurred?

From 1-Jun-2024, ZettaNet customer contracts will be migrated from ZettaNet Pty Ltd to Zettagrid Pty Ltd.

Why

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was this change made?

We're finding found that our customers are were increasingly using both internet and cloud services from us. Currently this means you get two invoices; you need to visit two different portals to get your service information; call different phone numbers and email addresses and even get different branded emails when we want to contact you. This changes simplifies our engagement with you.

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Are ZettaNet and Zettagrid owned and operated by the same people?

Yes, ZettaNet Pty Ltd and Zettagrid Pty Ltd have the same shareholders, management, systems, support team, office and certifications. The common team have been providing services under both brands for many years.

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Yes, we will be transitioning to zettagrid.com emails. Many of our support emails already come from this address. The Customers may contact either email addressesaddress. support@zettagrid.com will become the sole email in the future.

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Call the Zettagrid number: 1300 597 656 however the old number will still work.

What account portal do I use?

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We have no immediate plans to change these technical portal addresses that use the zetta.net.au domain. For example email.zetta.net.au

What will happen to the

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zetta.net.au website?

This website will be redirected to zettagrid.com over the coming months

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https://www.zettagrid.com/terms

Billing

Who will issue my June invoice

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Zettagrid Pty Ltd

What are the new bank details?

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