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1. Add A User via MyAccount -  The easiest and most secure way to add an Authorised Account Representative to your account is via the My Account portal. OR

2. Complete an Alternate Authorisation Form - Sometimes people within your organisation also change and you may no longer have access to the account itself or the authorised email address. When this happens we ask that you complete, sign, scan and email us a copy of the Alternate Authorisation Request form along with a copy of your photo ID. This will ensure that your data remains safe and secure. Complete the Online form

   Download Account Authorisation Form

   OR

3. Send an Email - You can also email our support team at support@zettagrid.com requesting authorisation be provided to another person. The email must be sent from the currently authorised and registered email address.  Nominate them as an Authorised Representative or an Advocate. In case where there is no explicit nomination, they will be added as an Authorised Representative. You wi need to with the following information:

   1. Name of the person to be authorised

   2. Email address for the person to be authorised

   3. Contact number for the person to be authorised

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