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As a Zettagrid customer you may receive emails suggesting your account will be suspended or may expire and are directed to open an attachment or to go to a strange website to renew your account. These are attempts to "phish" for your credit card details or install a virus. The emails have NOT been sent by Zettagrid and are fraudulent. The following points will help identify legitimate emails from Zettagrid:
- All renewal requests will come from accounts@zettagrid.com or accounts@zetta.net.au (our legacy email)
- Zettagrid staff will never ask you to supply your credit card or account(login/password) details in an email.
- All renewal emails will direct you to go to the Zettagrid or domain-renewer.zetta.net.au, if the website is different from this (eg http://www.h1.com, http://www.highway1.tz) then this is a fraudulent email.
To find our more information on this kind of activity please go to:
- Microsoft: Help prevent identity theft from phishing scams
- Anti-Phishing Work Group
- TrendMicro (Antivirus)
If you have any questions at all about the validity of any email sent to you please contact support@zettagrid.com immediately.
Please forward any phishing email that your receive to support@zettagrid.com so that appropriate criminal investigations may be undertaken.