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To Upgrade and Downgrade resources (CPU, RAM and Storage) in VM need to follow some steps.

1. Login to your vCloud Director

2. Choose VM need to change and select "Details"

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3. From your Hardware Tab you can change the following

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    - Storage

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    - Cpu and Memory 

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    - Nics 

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4. Save configuration.

In some cases you would not need to Restart the vm but its always good if possible