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Your SecondSite subscription was automatically set up between you and Zettagrid using an IPSec VPN.
As this relies entirely on your outbound internet, there may be periods where you do not have the required 5Mbit/s minimum of bandwidth. It is at this point where SecondSite? may report a disconnection.
SecondSite? will re-establish the connection as soon as the bandwidth is available again.
If you are experiencing these sorts of disconnection alerts, please refer to our WAN Connectivity page and use the WAN Sizing tool to determine exactly how large the link needs to be for your business.
If you would like us to provide WAN connectivity for you, please contact us on 1300 597 656 or at support@zettagrid.com